All Things Cheer

 
FacebookInstagramTwitter
 
Events Event forms Find staff in your area

FAQs - Terms of Service

PROCESS:

In order to register for a competition or conference, book a camp, choreography, or music with All Things Cheer you must first submit a completed registration form(s). Forms can be found under the Event Forms tab on the home page of the website. Registration forms can be faxed, scanned and emailed or mailed to our headquarters (please see the Contact Us section for this information). Once a registration form is received an invoice will be sent via email to the email address provided on the registration form within 24 hours.

PAYMENT:

Once an invoice has been issued, a non-refundable deposit is due in order to reserve a camp or choreography date. The deposit is $500 per routine or per camp. The invoice balance is due 21 days prior to the first day of camp or choreography. If payment is not received in full prior to 21 days a 10% late fee will be added to the total amount of the invoice. In addition to the 10% late fee there is a $50 PER team late fee added for teams registering after the "regular rate". To view each competitions late registration date, view the first page of the registration form. Payment is NOT accepted at camp or competition, it must be paid in advance.

For music orders, payment must be received in FULL prior to beginning production. You must also have all completed music forms in order to begin music production.

All Things Cheer accepts all major credit cards, wire transfers, and cashiers checks. NO personal checks are accepted. If you would like to pay with a check it must be a CASHIERS check. Please note if you're paying with a credit card a 3% transaction fee will be added to the total amount of the invoice. All rates are listed in US Dollars. If payment is received in a different currency the cashiers check or bank draft will be returned. When a payment is received you will be sent an updated invoice with payment applied. Cashiers Checks can be issued to: All Things Cheer and Dance.

REFUNDS/CANCELATIONS:

Cancellations for ANY reason including injury, must be received in writing at least 4 weeks PRIOR to the competition date or first date of camp/choreography. No cancellations are accepted by phone. Refunds for balances paid in full will be processed 4 weeks after the written cancellation is received. There are NO refunds given outside of the 4 week cutoff.

WAIVERS:

Every athlete competing at a competition or participating in a camp must have a completed medical waiver. You can find the medical waiver under the Event Forms tab on the home page of the website. If a waiver is not provided an athlete is not eligible to complete or attend a camp.

COMMONLY ASKED QUESTIONS:

Q: What should I do if I haven't received an invoice when I've sent in registration forms?
A: Contact us via email or phone. There's a chance that your registration has been lost.

Q: What date is considered paid in order to receive early bird rates?
A: For both competitions and some camps we offer a early bird price, BOTH the payment and registration form must be received by the last day of the early bird cut off. If you're sending in the form electronically the email must be received by 11:59pm Pacific Time. If you're mailing in payment the completed registration must be received to our office by the cut off date, so be sure to allow ample time. You cannot send in just a registration form in order to be considered registered at early bird, payment MUST accompany the registration forms.

Q: I've registered my team for a competition but I am not on the schedule what should I do.
A: Contact us immediately via info@allthingscheer.com

Q: What day is the schedule released and where can I find the schedule for a competition I've registered for?
A: The schedule will be email to the address provided on the registration form the Tuesday before the event. It will also be posted online at www.atcfamily.com

Q: My team has waiver from a previous competition, can I just use those?
A: NO, a new waiver is required for each event. They must be turned in a coaches check in. No athlete can complete without a COMPELTED waiver.

Q: What do I do if I have a roster and team change to a team I registered for a competition. Can I make a change?
A: Immediately send in an updated roster and registration form. If it's within the 4 week cut off we will be able to make the change. Anything outside of that we cannot guarantee we can accommodate a change.

CONTACT US:

Email: info@allthingscheer.com
Fax: 1-800-917-8038
Phone: 1-800-921-0282

Mailing:
All Things Cheer
2810 S. 24th St. #101
Phoenix, AZ 85034
USA